February 2017
Beginner
256 pages
5h 13m
English
Content preview from Leadership Step by StepBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 18
Make People Feel Understood
Shaquille O’Neal is one of the greatest basketball centers of all time, having led teams to four NBA championships, among other achievements. In seven seasons before 1999, though, he hadn’t won a championship. Instead, he was feuding publicly with a teammate, contributing to the team underperforming.
Things changed that season. He won the regular-season Most Valuable Player award. His team won the championship, and the next two, with O’Neal winning the finals MVP all three times. Many compare him favorably to Wilt Chamberlain, another dominant center.
What turned things around in 1999?
A major contribution was the leadership of Phil Jackson, who started coaching O’Neal that year. Jackson had coached many ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.