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Lean Office and Service Simplified by Drew Locher

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Chapter 1

Organizing by Value Stream

In this chapter, we will look at three alternatives for organizing by value stream:

Creating cross-functional or intradepartmental, colocated teams based on value stream

Defining roles based on value stream within a department

Organizing activities for individuals who are supporting multiple value streams

The approach you will need to use will depend on the complexity of the overall process, the number of people ...

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