Appendix Two Pandemic Proofing the Future with Lean Six Sigma

The pandemic of 2020 brought about a series of unprecedented challenges for businesses. While many organizations were forced to close their doors, those that could remain open had to change how they operated to survive drastically. One of the most effective tools to help businesses adapt and stay afloat during the pandemic has been Lean Six Sigma. Lean Six Sigma is a set of business improvement processes that combines lean manufacturing principles with Six Sigma quality management, allowing organizations to reduce waste, increase efficiency, and improve customer service.

The COVID-19 pandemic has disrupted the global economy, forcing businesses and industries to adapt quickly to an ...

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