II Lean Six Sigma, Operational Excellence, and Continuous Improvement
Introduction
The following chapters are multipurpose. For those new to Lean Six Sigma, the chapters are intended to provide a fundamental self-study guide. For those considering developing an in-house Lean Six Sigma program, the chapters provide a basic curriculum. This section includes questions at the end of each chapter as well as suggestions for additional reading.
For the International Lean Six Sigma (ILSS) practitioner, additional consideration should be given to how different cultures respond to training. Chapter 18, Training Modules: Using Instructional Systems Design for Lean Six Sigma Training, provides a blueprint on how to develop ...
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