CHAPTER 2

The Story of the Boat

Having clarity about which direction you want to go and about what you want to achieve is only the beginning. When you have no plan or strategy your goal will remain just a dream. You will have to develop an approach that ensures that you actually move in the direction of your goal.

You need an improvement strategy. A way to solve the problems that stand in the way of your goals and dreams.

In daily practice you will encounter a wide range of problems. Think of misapprehensions, depleted stock, wrong or incomplete information, complications, and incidents. Practice shows that how you tackle these problems (your improvement strategy) is strongly determined by the way you think. Or as Chris Argyris has formulated, ...

Get Lean Thinking for Emerging Healthcare Leaders now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.