Getting knowledge management started

Hewlett-Packard (HP) began embracing rudimentary concepts of knowledge management around early to mid-1990s. The computer manufacturing giant, with over 100 000 employees and more than 400 locations around the world, started its knowledge management journey from a wellspring of informal interest among independent business units.

By mid-1995 senior staff noticed that several knowledge management initiatives were under way in various parts of the company. Some had been in place for several years; others were just beginning. Acting upon this phenomenon, the leaders of HP's corporate information systems group decided to attempt to facilitate knowledge management practice by setting up a ...

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