• There are two kinds of people in this world—those who lead and those who follow. Which one are you, and with whom do you surround yourself?
• When someone comes to you with a problem, you have a glass half full or a glass half empty—one with negative energy about to be drained and the other one full of life and sustenance. Do you look solely at the problem and make matters worse or resolve the problem and create an optimal solution?
• When faced with an urgent situation, be the most silent person in the room and act nonemotionally. People often want to react with the same modality when crisis hits—do not model behavior; change it. Slow the unwelcomed nervousness down, and make optimal decisions that will benefit the entire group. ...
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