About the Authors
Tan Miller, PhD, is a professor and the director of the supply chain management program at Rider University. Previously he was responsible for the operations of Johnson & Johnson’s US Consumer Distribution Network. He also has headed the U.S. Consumer Healthcare Logistics Network of Pfizer, and held positions with Mercer Management Consulting, Unisys, Warner-Lambert, and American Olean Tile Company. Tan has published extensively on logistics, and received an MA, MBA and PhD degrees from the University of Pennsylvania.
Matthew J. Liberatore, PhD, is the John F. Connelly chair in management at the Villanova School of Business, Villanova University. He previously served as associate dean, management department chair and director ...
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