May 2013
Intermediate to advanced
304 pages
5h 49m
English
book
Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
by Rajat Paharia
Content preview from Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and GamificationBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Acknowledgments
First and foremost, I’d like to thank Bunchball’s customers, employees, partners, advisers, and investors. Without you and your support, none of this would have been possible.
Our customers have always been forward-thinkers who understand that engagement, motivation, and loyalty are key competitive advantages in their industries. I’m honored that we’ve been able to earn their business, and every day we get out of bed thinking about how to serve them better. I’d like to thank them all, particularly the ones that contributed to the case studies in this book.
I love going to work every day because I work with amazing people doing work that we’re proud of, making our customers happy, and solving challenging problems together. To everyone ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.