Discussing the hybrid approach
In a real-life scenario, in order to build the chatbot we can also combine some of the techniques described here. As per the business needs we can use a hybrid approach.
Let's take an example. Suppose you are building a chatbot for the finance domain. If a user asks for the available balance in his account then we just need a rule-based system, which can query the database and generate the account balance details for that user. If a user asks how he can transfer money from one account to the other account, the chatbot can help the user by generating step-by-step information on how to transfer money. Here, we will use the deep learning-based generative approach. We should have one system that includes a rule-based ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access