September 2014
Beginner
600 pages
18h 27m
English
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9 Controls, Operations, and Budgeting
Controlling has to be done, but the trick is to avoid being captured by it, so that it comes to dominate the work of managing.
Henry Mintzberg, Simply Managing
The organization mission cannot be achieved unless resources are available to fund the mission and the manager understands how to apply those resources.
Lynne A. Weikart, Greg G. Chen, Ed Sermier, Budgeting & Financial Management for Nonprofit Organizations
Operational control system
Output and input standards
Internal and external controls
Management by exception (MBE)
Management by objectives (MBO)
Performance appraisal system
Management information system (MIS)
Business Intelligence
Customer Relationship Management (CRM)
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