May 2008
Beginner
256 pages
7h 59m
English
book
Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations
by Leonard L. Berry, Kent D. Seltman
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CHAPTER 4PRACTICING DESTINATION MEDICINE
“My mother injured her back weeding my garden, but, of course, she didn’t tell me,” reports a Mayo Clinic physician. “And then she flew three hours back to her home, but she could hardly walk off the plane—pain was going down her leg, and it was numb.” After three days, the Mayo physician had a phone call from her mother to report that she was not getting any better. “I told her she had an extruded disc in her back, and told her to see a doctor. Tell him you need a spine evaluation.” The mother followed her daughter’s orders. Her doctors were associated with one of the best-known hospitals in the country, “But after five weeks of running around and nobody really listening to her, they injected her knee, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.