CHAPTER TWENTY

Cash Management and Demand Forecasting in ATMs1

CHAPTER STRUCTURE

Section I Introduction

Section II The Case of Bharath Bank

Section III The Case of Global Bank

Section IV Cash Demand Forecasting

Chapter Summary

Test Your Understanding

Topics for Further Discussion

Annexure I

KEY TAKEAWAYS FROM THE CHAPTER
  • Learn how to determine the cash flow from banks and ATMs.
  • Analyze forecasting methods to decide optimum cash in ATMs to avoid a stock-out situation.
  • Analyze data from the ATMs of two banks in Mumbai city.
SECTION I
INTRODUCTION

All retail banks including leaders are competing for a larger share of customers’ financial transactions. Their efforts are directed toward attracting and retaining customers by offering them a basket ...

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