book

Manager's Guide to Motivating Employees 2/E, 2nd Edition

Name: Manager's Guide to Motivating Employees 2/E, 2nd Edition
Author: Anne Bruce
ISBN: 9780071775687

by Anne Bruce

March 2012

Beginner

224 pages

6h 1m

English

McGraw-Hill

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Cover Page
Manager’s Guide to Motivating Employees
Copyright Page
Contents
Acknowledgments
Introduction
1. Motivation Is an Inside Job
Motivation: Intrinsic and ExtrinsicKick Up Employee Motivation and Performance Using This Easy AssessmentUsing This Powerful Motivation ToolCreate an Environment of Intrinsic Motivation Through Self-DiscoveryThe Three Most Common Ways to Influence MotivationRelationships: A Key to Better PerformanceManager’s Checklist for Chapter 1
2. Working with Human Nature
Why, What, When, and How Things HappenThe Concept of Theory X and Theory YHuman Needs and ResponseHuman Nature at WorkManagers—Nurture–Nature—What We Give Attention to Flourishes; What We Ignore DiesManager’s Checklist for Chapter 2
3. Encouraging Entrepreneurial Thinking
Make Everyone Feel Like a Business PartnerFive Steps to Creating Entrepreneurial ThinkersHelp Your Employees Feel As If They Own the BusinessEngaging Remote Employees to Act as EntrepreneursThe Doctor Is InManager’s Checklist for Chapter 3
4. Linking Motivation to Performance
What Is “Performance”?Eight Steps to Help Employees Achieve Higher PerformanceBe Realistic with Your Performance GoalsExpect the Best—and Don’t Let It Surprise YouTaking Advantage of the Pygmalion Effect to Improve Employee PerformancePerformance: Drive and DirectionManager’s Checklist for Chapter 4

5. Helping Employees Accept Responsibility for Motivation
Motivating People with Responsibility and AuthorityLet People Be Powerful and Magnify Their PotentialThe Power of Belief: Setting “Perfect Present-Tense Personalized” GoalsRedefining the Manager-Employee RelationshipHelping Employees Take Responsibility for Their Own MotivationEncourage AccountabilityWhy Do Any of Us Do What We Do?Manager’s Checklist for Chapter 5
6. Riding the Waves of Hope and Trust
A Surfer-Leader Brands Trust at MedAmerica Billing Services, Inc.A Profound Message about Human PotentialTrust Your EmployeesReinforcing Hope and TrustThe Benefits of a Trusting OrganizationPassion Turns Zero into a Hero—Teach Employees to Trust in ThemselvesLet Your Employees Run the ShowInspiring VisionManager’s Checklist for Chapter 6
7. Fun and Motivation = Profits and Productivity
The Aussie Who Motivates Leaders with FUN!Physiological Benefits of HumorFun: An Effective Organizational StrategyMaking Work More EnjoyableManager’s Checklist for Chapter 7
8. Attacking the De-Motivators
Shooing Away the “Attitude Vultures”You Can Motivate or De-MotivateFighting De-MotivatorsStep 1. Hire the BestStep 2. Retain the BestStep 3. Give Employees Honest Feedback, Praise, and EncouragementStep 4. Build Employees’ ConfidenceMotivating Employees Beyond FearDe-Motivators? What De-Motivators?Manager’s Checklist for Chapter 8
9. Clear the Path to Employee Performance
Thinking in Terms of the SystemThe Human Side of OperationsStop Workplace DramaDeveloping Insight into Your Business SystemAdapting to the SystemChanging the SystemCaring for the SystemChallenge: Understand and Improve the SystemManager’s Checklist for Chapter 9
10. Inspiring Motivated Teamwork from the Head and the Heart 157
The Human Side of TeamworkTeambuilding: What’s Love Got to Do with It?Why the Emphasis on Teams?Google ItFrom HR Thought Leader to CheerleaderNext Man Up ManagementAffinity Groups, Employee Resource Groups, and Inclusion Meetings Create a Twenty-First Century WorkplaceManaging Self-Directed TeamsTeams, Teams, TeamsManager’s Checklist for Chapter 10
11. Unleash the Potential of Synergy
Team Members Develop the Potential in OthersBenchmark to Inspire SynergyUse All Those Brains Around YouPossess the “Eyes to See” Your EmployeesRejuvenate for SynergyIncrease Energy and You Increase SynergyWorking Together Is OrganicManager’s Checklist for Chapter 11
12. Conclusion—Driving It All the Way Home
Be a Success-Oriented ManagerDig Deep for Ways to Help Employees Become Self-MotivatedIt’s Either Motivation or MediocrityEmployee Development: An Ongoing Challenge in Good Times and Economically Difficult TimesOrganize a Coaching ProgramFind Out What Employees Love to DoYou Can Be a Motivating Manager!Manager’s Checklist for Chapter 12
Index
About the Author

Content preview from Manager's Guide to Motivating Employees 2/E, 2nd Edition

Acknowledgments

Introduction

1. Motivation Is an Inside Job

Motivation: Intrinsic and Extrinsic

Kick Up Employee Motivation and Performance Using This Easy Assessment

Using This Powerful Motivation Tool

Create an Environment of Intrinsic Motivation Through Self-Discovery

The Three Most Common Ways to Influence Motivation

Relationships: A Key to Better Performance

Manager’s Checklist for Chapter 1

2. Working with Human Nature

Why, What, When, and How Things Happen

The Concept of Theory X and Theory Y

Human Needs and Response

Human Nature at Work

Managers—Nurture–Nature—What We Give Attention to Flourishes; What We Ignore Dies

Manager’s Checklist for Chapter 2

3. Encouraging Entrepreneurial Thinking

Make Everyone Feel Like a Business Partner ...

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Manager's Guide to Motivating Employees 2/E, 2nd Edition

by Anne Bruce

Contents

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