Manager's Toolkit

Becoming a Leader

The Final Challenge

Key Topics Covered in This Chapter

•The characteristics of effective leaders

•Balancing tensions

•How to create a vision that others will follow

•Being a change agent

•Challenging complacency

•Leading without formal authority

 

BEING A LEADER is not the same as being a manager, and vice versa. Managers create order out of complexity; they keep the trains running on schedule. Leaders, in contrast, deal with ambiguity, change, and opportunity; they push the train tracks where they’ve never gone before. This distinction is not entirely accurate, as leaders must also manage. To be effective, leadership cannot ...