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Managing Conflict with Peers
book

Managing Conflict with Peers

by Talula Cartwright
September 2003
Intermediate to advanced
31 pages
39m
English
Center for Creative Leadership
Content preview from Managing Conflict with Peers

Suggested Readings

Capobianco, S., Davis, M. H., & Kraus, L. A. (1999). Managing conflict dynamics: A practical approach. St. Petersburg, FL: Eckerd College Management Development Institute.

Elgin, S. H. (1997). How to disagree without being disagreeable: Getting your point across with the gentle art of verbal self-defense. New York: John Wiley & Sons.

Elgin, S. H. (2000). The gentle art of verbal self-defense at work. New York: Prentice Hall.

Fisher, R., Ury, W., & Patton, B. (1992). Getting to yes: Negotiating agreement without giving in (2nd ed.). New York: Houghton-Mifflin.

Lerner, H. (2002). The dance of connection: How to talk to someone when you’re mad, hurt, scared, frustrated, insulted, betrayed, or desperate. New York: HarperCollins. ...

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Publisher Resources

ISBN: 1882197747