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Managing the Design Process-Concept Development by Terry Lee Stone

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Chapter 8Managing Expectations

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How to Manage Client Expectations

Great design takes great designer and client collaboration. As we’ve seen in the preceding pages, there are many facets to the design process that must be managed. This book has focused on concept development:

image How design works to solve problems

image How design has been used to tackle society’s goals while serving client businesses

How research informs design; how strategic thinking is ...

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