APPENDIXGlossary

Account-centric view A physical or virtual representation of customer information that is limited only to the data affiliated with a particular customer account.

AJAX (Asynchronous JavaScript and XML) A web development technique for creating interactive web applications.

Authentication A process designed to verify that an individual or a party are who they claim they are.

Authorization A process of determining what information and computing resources the authenticated party is allowed to access.

Business rule A statement that defines or constrains some aspect of the business. It is intended to assert business structure or to control or influence the behavior of the business.

Business Rules Engine (BRE) A software application ...

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