Master Data Management in Practice: Achieving True Customer MDM

Acknowledgments

I want to thank my wonderful wife, Milene, and our extraordinary children Ettore and Gian Lucca for their love and support. Thanks to my caring mother, Aracy, and my two older brothers, Dan and Dartagnan, who were always excellent role models to me.

A very special thanks to my co-author, Mark Allen, for his outstanding contribution, dedication, and friendship. But it is not only about our partnership in this book. In our professional career together, Mark's vision, leadership, and mentoring provided me with opportunities to expand my knowledge and experiences. On many levels, this book would not have been possible without him.

A huge thanks to Phil Simon, friend, co-author, and fellow Rush fan, who gave me an opportunity to contribute to his second book, which eventually led to this one.

Thanks to Jill Dyché, a friend and colleague, and one of the smartest people I've ever met. It is truly an honor that Jill wrote the foreword to our book. Another big thanks to recognized experts I admire immensely, and kindly have agreed to endorse our book: David Loshin, Phil Simon, Jim Harris, Dylan Jones, Peter Jaumann, Ron Powell, and Tony Fisher.

Thanks to past colleagues at Sun Microsystems and Raytheon: Duer Reeves, Rene Grippo, Russ Albert, Brent Zionic, Milt McPeek, Steve Karakitsios, Phil Priest, and Mike Ruggles.

Thanks to fellow colleagues at DataFlux, who are too many to list, but especially Katie Fabiszak for her insightful review of parts of the book, and Scott ...