CHAPTER 11Big Data Technologies and Real-Time Analytics
11.1 INTRODUCTION
As the digital landscape continues to evolve, so does the amount of data that businesses generate and collect. This data, often characterized by its volume, velocity, and variety, is commonly referred to as big data (Gandomi & Haider, 2015). The rise of big data has drastically transformed the way businesses operate and make decisions. By leveraging it, businesses can gain deeper insights into their operations, understand customer behavior, predict future trends, and make data-driven decisions.
For marketing professionals, big data presents an opportunity to gain a 360-degree view of the customer. By analyzing the vast amounts of data generated through customer interactions across various touchpoints, marketers can develop more personalized and effective marketing strategies (Wedel & Kannan, 2016).
However, harnessing the power of big data is not without its challenges. The sheer size and complexity of big data require robust and scalable technologies for storage, processing, and analysis. This is when distributed computing frameworks, such as Hadoop and Spark, come into play. These technologies enable businesses to process and analyze big data efficiently and effectively (Zaharia et al., 2016).
In addition to processing and analyzing big data, there is also a growing need for real-time analytics. As the name suggests, real-time analytics involves analyzing data as it is generated to provide insights ...
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