November 2017
Intermediate to advanced
402 pages
7h 49m
English
Overview
Mastering Microsoft Dynamics CRM 2016 is a hands-on guide to advancing your expertise with Microsoft's powerful CRM platform. Through detailed explanations and real-world examples, you'll learn how to customize and develop features to suit any business scenario, leveraging the latest advancements in Dynamics CRM 2016.
What this Book will help me do
- Learn to manage and customize sales, service, and marketing modules in Dynamics CRM 2016 for tailored business solutions.
- Develop robust client-side applications using JavaScript and the Web API for an enhanced user experience.
- Implement and extend business workflows and create plugins to automate complex scenarios.
- Utilize Dynamics CRM's XRM framework to build scalable solutions for diverse organizational needs.
- Enhance mobile and tablet functionality for better on-the-go accessibility and productivity.
Author(s)
Deepesh Somani is a seasoned Dynamics CRM expert with years of experience in implementing and customizing CRM solutions for global clients. As an author and trainer, Deepesh brings practical insights and hands-on expertise, explaining complex concepts with clarity. His approach focuses on real-world applications, ensuring readers gain actionable skills.
Who is it for?
This book is ideal for CRM developers, system integrators, and IT professionals familiar with Dynamics CRM looking to deepen their understanding of the 2016 version's advanced features. If you aim to customize Dynamics CRM or develop specialized applications, this guide will provide you with essential knowledge and methodologies.