May 2016
Intermediate to advanced
374 pages
7h 56m
English
Overview
Unlock the potential of Microsoft Dynamics CRM 2016 with this comprehensive guide to customization. Designed for both novice and intermediate users, the book offers a practical and no-code approach, enabling you to tailor CRM solutions to business needs efficiently.
What this Book will help me do
- Integrate Microsoft Dynamics CRM with tools like Outlook seamlessly.
- Customize the CRM application structure and navigation modules.
- Enhance business processes with workflows and automation features.
- Leverage Dynamics CRM functionality to better utilize social and business data.
- Enable CRM's mobile capabilities for offline and remote usage.
Author(s)
Nicolae Tarla is a recognized expert in Microsoft Dynamics CRM with years of experience implementing and customizing CRM solutions for diverse industries. He specializes in demystifying complex topics and focuses on practical, actionable advice in his writing.
Who is it for?
This book is perfect for business professionals and developers who aim to efficiently customize Microsoft Dynamics CRM 2016 for their organizations. Whether you're new to the platform or a seasoned user looking to dive deeper into advanced customization options, this guide has practical insights for you. Non-programmers will appreciate the no-code approach, while developers will find value in the contextual enhancements for CRM functionalities. If efficient workflow, customer relationship insight, and smart customization appeal to your goals, this book is tailored to your needs.
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