November 2017
Intermediate to advanced
402 pages
7h 49m
English
Content preview from Mastering Microsoft Dynamics CRM 2016
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Summary
In this chapter, you learned about the Sales module of Dynamics CRM, the entities involved in the Sales module, and the Sales lifecycle in Dynamics CRM. We also looked at some case studies for the Sales module in Dynamics CRM.
In the next chapter, we will cover the Service module of Dynamics CRM and the entities involved in the Service module in Dynamics CRM. We will also look at some case studies for the Service module in Dynamics CRM.