Mastering Voice Interfaces: Creating Great Voice Apps for Real Users

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2021

A. Thymé-Gobbel, C. JankowskiMastering Voice Interfaceshttps://doi.org/10.1007/978-1-4842-7005-9_11

11. Reaching Understanding

Ann Thymé-Gobbel¹   and Charles Jankowski²

(1)

Brisbane, CA, USA

(2)

Fremont, CA, USA

 

Chapter 10 covered the first component of a conversational system: speech-to-text (STT). Now it’s time for step 2: natural language processing (NLP) and natural language understanding (NLU). If Chapter 10 focused on recognizing and understanding what a user said, this chapter focuses on what those words mean, as NLU takes the STT representation and interprets the intended meaning behind those words to determine how to respond. Here, you learn what “meaning” ...