March 2012
Intermediate to advanced
240 pages
6h 13m
English
book
Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI
by Patricia P. Pulliam
Content preview from Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI
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4
Data Conversion, Costs, and ROI
TYPES OF DATA
ROI is developed through the comparison of the monetary benefits of a program and the cost (or investment) in that program. It is an economic indicator that describes the financial return on the investment. To develop this measure, impact data (Level 4 results) are converted to monetary value, and then compared to the cost of the program. Before we describe the development of the ROI calculation, it is important to review the ways in which impact data are often described.
Hard Data vs. Soft Data
Data fall into one of two categories. They are either referred to as hard data or soft data. Hard data ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.