WEB 2.0 AND PERFORMANCE:

USING SOCIAL MEDIA TO FACILITATE LEARNING AT GOOGLE

Julia Bulkowski

One of the latest trends in learning is applying Web 2.0 technologies to enable learners to share their expertise with each other. I'm delighted to have this opportunity to learn from the innovations at Google that Julia Bulkowski shares with us. Julia begins by defining and discussing the benefits of Web 2.0 technology. We then see illustrative examples of how Google's learning and development teams have used these social media technologies to save money and enhance learning and performance. After reading this article, you will be able to decide which Web 2.0 technologies are appropriate for your organization.

WEB 2.0 AND GOOGLE

Examples of Web 2.0 ...

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