Index
A
accelerators. See CRM accelerators
access options. See connection options
accessing
IFrames, 89
Microsoft Dynamics CRM layers, 13-16
application layer, 14-15
database layer, 15
platform layer, 15-16
Active Directory, configuring for Kerberos, 41-42
adapter publishers in process integration, 496
adapters
in BizTalk Server, 408-409
installing, 413-412
Scribe adapters
bounce-back, avoiding, 495
explained, 468-470
source and target definitions, 476-477
Agent Communications Panel, 204-208
changing customer information default form, 206
components of, 205
configuring Response Group Service integration feature, 206
creating custom buttons, 206-205
customizing, 205-206
installing, 205
requirements for, 205
aggregation, requirements for, 455-456 ...
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