Chapter 7. Beyond the Boundaries
This chapter includes the following topics:
Business requirements overview
Assessing demarcation points
Recognizing your limits
Meeting service needs
Assigning the correct QoS system
You may only operate (own) part of your delivery mechanism, relying on third-party organizations to deliver your application to both your internal staff and your customers. This chapter discusses approaches to this situation, covering ways to work within these confinements.
It begins by discussing how and where to establish your demarcation points. This not only helps to define your management structure, it also expedites fault-condition resolution by having clearly defined areas of responsibility.
It then discusses using this demarcation ...
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