2 The framework

Improving performance and equity through inclusive interaction practices

The evidence-based Framework for Inclusive Interactions presented here is designed to guide leaders at all organizational levels, when combined with their knowledge and experience, in meeting and overcoming challenges that have plagued organizational efforts to leverage diversity for equity and performance. As stated in the preceding chapters, we see the key diversity challenge for organizations as having diverse representation without inclusion. Further, we have noted the ongoing challenges with performance and equity due to inadequate organizational approaches to diversity and inclusion. We have asserted that critical aspects of overcoming these challenges ...

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