8 Sustainable inclusion

Multiple outcomes for individuals, workgroups, and organizations

To be sustainable, inclusion must confer continuing benefits to individuals and their organizations, with the benefits being felt across the members of the organization. With mutual benefits, the relationship between the organization and its members can be maintained, fulfilling the expectations of an acceptable employment (or volunteering) contract.1 Most fundamentally, sustainable inclusion represents a continuing achievement, a process that enables its workforce and the organization to prosper through adapting to each other and the organization’s stakeholders, including the clients that the organization serves.

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