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Personality Style At Work: The Secret to Working with (Almost) Anyone by Kate Ward

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SevenWORKING ON TEAMS

In addition to their practical reason for existing—to accomplish specific tasks—most teams also serve as a social group or unit, the place where an individual finds a sense of belonging in an organization. Understanding how personality styles affect team functioning can improve both your performance and your satisfaction on the job.

The following example depicts a team that is not working productively.

Jeff is part of a 12-member team at a paper mill. The team is in disarray. It was given the task of improving customer care—specifically, recommending a better process for handling dissatisfied customers. The team has been working on this project for two months, and so far it has nothing to show for its work. Jeff is dismayed ...

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