
84 ◾ Physician Alignment
One particular challenge in this new structure is patient engagement. is has
been a frustration of healthcare practitioners for many years in that the patient will
not participate in his or her care with healthcare decision making, healthy behav-
ior, or compliance with medical therapies (or medications). is model emphasizes
patient involvement in both decision making and patient understanding of personal
healthcare issues. is requires a team approach to care be adopted by surgeons,
physicians, nurses, and healthcare administrators. One critical piece of infrastructure
is a patient’s (IT) portal so patients can com ...