
Care Organizations and the Patient-Centered Medical Home ◾ 89
A continuous relationship with a personal physician coordinating care for
both wellness and illness
• Mindful clinician-patient communication: trust, respect, shared decision
making
• Patient engagement
• Provider/patient partnership
• Culturally sensitive care
• Continuous relationship
• Whole-person care
Access to Care
and Information
Practice
Management
Practice-Based
Services
Practice-Based
Team Care
Same-day
appointments
Disciplined
financial
management
Comprehensive
care/chronic
conditions
Provider
leadership
After-hours
access coverage
Revenue
enhancement
Prevention
screening and
services ...