Regardless of whether a community’s audience is primarily made up of customers, partners, or employees, its members want to feel like they are known. Often, they desire a personalized experience that is tailored to them, cringing at the idea of a one-size-fits-all site (or even page) that fails to take their purpose and needs into consideration. Enter audience targeting functionality for communities from Salesforce.
In the past, any notion of a personalized experience in a Salesforce community had to be custom; there was just ...