Practical Guide to Salesforce Communities: Building, Enhancing, and Managing an Online Community with Salesforce Community Cloud

© Philip Weinmeister 2018

Philip WeinmeisterPractical Guide to Salesforce Communitieshttps://doi.org/10.1007/978-1-4842-3609-3_8

8. Access, Sharing, and Visibility

Philip Weinmeister¹ 

(1)

Powder Springs, Georgia, USA

 

I would assume all airlines list safety as their first corporate priority. The customer experience, while important, does not equate to the criticality of customer health. In the technology world filled with 1s and 0s, data security takes on a role analogous to that of airline passenger safety. Anyone would agree that user functionality and experience are of extremely high importance to Salesforce users; yet, the corresponding satisfaction from those factors will never outweigh the need for a secure system that provides access to those ...