Chapter 12. A Software Metrics Primer[13]

Note

A Software Metrics PrimerThis chapter was originally published in Software Development, 1999, 7(7): 39–42. It is reprinted here, with modifications, with permission of CMP Media Inc.

My friend Nicole is a quality manager at a large company recognized for its software process improvement and measurement success. Once I heard her say, "Our latest code inspection only found two major defects but we expected to find five, so we’re trying to figure out what’s going on." Few organizations have enough insight into their software engineering process to make such statements. Nicole’s organization spent years establishing effective processes, measuring ...

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