April 2026
Intermediate
298 pages
7h 11m
English
Content preview from Practical Salesforce Agentforce Playbook
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3
Building with Agent Builder
In the previous chapter, we prepared a complete development environment, activating all the necessary features and permissions. With a properly configured organization ready, we can now shift our focus from setup to creation. This is where the agent begins to take shape, moving from a concept to a functional component within Salesforce.
This chapter provides a hands-on tour of Agent Builder, the primary interface for declaratively constructing Agentforce agents. We will assemble the core building blocks of an agent, Topics and Actions, and learn how to guide its behavior using natural language instructions. The focus is on mastering the iterative cycle of building, testing, and refining that is central to creating ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.