April 2026
Intermediate
298 pages
7h 11m
English
Content preview from Practical Salesforce Agentforce Playbook
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5
Testing and Debugging Agents
In the previous chapter, we successfully constructed a Room Booking Agent grounded in Salesforce Scheduler. We defined Topics to handle user intent, registered Apex Actions to interact with the database, and wrote natural language Instructions to orchestrate complex scheduling logic. When you typed "Book a room" into the preview window, the agent navigated the happy path, identified an available time slot, and committed the transaction to the database.
However, a successful manual test in a controlled environment is not enough to declare an agent ready for production. Unlike traditional software development, where logic is deterministic and predictable, AI agents operate on probabilistic models. In a standard Apex ...
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