Project Management Maturity Model, 3rd Edition

1

Chapter 1

Describing Project

Management Maturity

Until recently, the concept of “maturity” was seldom used to

describe the state of an organization’s effectiveness at perform-

ing certain tasks. Today, we nd this maturity concept used

increasingly to map logical ways to improve an organization’s

services—particularly across the software industry. Why has

this concept evolved in this industry and why not in other

areas? And why is it of interest to the project management

profession? The answer to both of these questions rests in the

underlying complexities that go into the successful completion

of a project—software development or otherwise.