118 ◾ Project Management Maturity Model
Manage Communications
A formal information retrieval system allows project stake-
holders to retrieve information from a repository. A formal
information distribution system disseminates information about
project meetings and other activities via access to databases.
Project managers regularly conrm stakeholder satisfaction
with information dissemination.
Control Communications
Performance reporting, including graphics such as S-curves (which
indicate how funds and work hours are used), histograms, and
tables accompany narrative reports of project status and progress.
Informal variance and trend analyses can be conducted to compare
actual to planned project results. Trend analysis is done to deter-
mine ...