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Real-World SRE
book

Real-World SRE

by Nat Welch
August 2018
Beginner to intermediate
340 pages
7h 30m
English
Packt Publishing
Content preview from Real-World SRE

What is incident response?

Incident response is responding to an incident that happens. A shocking revelation and wildly unpredictable definition, I know!

Incident response is usually a set of a few actions:

  • Noticing that something is not right
  • Communicating that something is not right
  • Doing something to make things right

Noticing comes through alerting. Sometimes that alert is like a 911 call—an SOS message from a human who has seen an error in your software. A human alert could come in the form of a text message from a friend, an email from a coworker, a ticket to a support system, or even a yell from across the room. Human escalations can be useful, but usually it is preferred to receive alerts from automated systems. Automated systems are preferred ...

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Publisher Resources

ISBN: 9781788628884