August 2018
Beginner to intermediate
340 pages
7h 30m
English
Once everything is said and done, it is good to go back and review past postmortems. Once a quarter, or once a year, collect all of the postmortems and try and pull together some metrics. These metrics can help to give you an insight into what your team is doing to respond to incidents:
Outside of incidents, two metrics that are often talked about are mean time to recovery (MTTR) and mean time between failures (MTBF). Looking at these numbers across a year can show how your ability to respond to incidents is improving or changing. Note how the goal is to minimize the time until ...
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