Chapter 1Introduction: The Power of Reframing
Donald Trump's presidency was distinctive for his outsized personality, raucous rallies, fearsome Twitterstorms, and stunning iconoclasm. It was also unorthodox from a management perspective, a feature that generated less media attention but affected everything the Trump administration tried to do. From his experience of running a family business, Trump brought a deeply ingrained preference for patriarchy rather than bureaucracy, for entrepreneurial flexibility rather than structural constraint, and for lieutenants whose loyalty mattered more than their experience or expertise (Blair, 2018). He created a structure much like that of a boisterous family, with Trump as a dominant father figure whose ...
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