Summary
Capacity management is an ongoing process of monitoring and optimization. It involves many dimensions and opposing dynamics. Software changes, traffic changes, and even marketing campaigns can all cause different forces to dominate your capacity. Working with capacity requires a big-picture view of the system as a whole. Overly simplistic or linear models for capacity will mislead you and can cost your company a great deal of money in excess spending or lost revenue.
Capacity is fundamentally a measure of how much revenue the system can generate during a given period of time. Therefore, bad design choices that reduce capacity directly reduce the company’s top-line revenue numbers. Offsetting those bad choices requires additional capital ...
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