Designing for Transparency
Transparency arises from deliberate design and architecture. “Adding transparency” late in development is about as effective as “adding quality.” Maybe it can be done, but only with greater effort and cost than if it had been built in from the beginning.
Visibility inside one application or server is not enough. Strictly local visibility leads to strictly local optimization. For example, a retailer ran a major project to get items appearing on the site faster. The nightly update was running until 5 or 6 a.m., when it needed to complete closer to midnight. This project optimized the string of batch jobs that fed content to the site. The project met its goals, in that the batch jobs finished two hours earlier. Items ...
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