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Research Methods in Human-Computer Interaction, 2nd Edition by Harry Hochheiser, Jinjuan Heidi Feng, Jonathan Lazar

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Chapter 12

Automated data collection methods

Abstract

HCI researchers rely heavily on software tools for data collection. Widely available general-purpose software tools such as web servers and proxies can track page requests, providing detailed logs of user activity, complete with timestamps. Applications ranging from GUI desktops to email programs, web browsers, and web tools leave detailed records of user interactions. Activity-logging tools can track keystrokes and mouse movements, both within web pages and more generally. Instrumented software tools add activity tracking facilities to existing software, while custom research tools support presentation of tasks and collection of data tuned to the needs of specific studies. Selection of appropriate ...

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