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Researching UX: User Research by Emma Howell, James Lang

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Chapter 4: Writing a Discussion Guide

It sounds obvious, but your research sessions will be better if you think them through beforehand. You do this by imaginatively playing through what might happen, plotting out how to achieve your aims, and weighing up different questions and activities you might use. Most of this planning takes place in your head, but it also has a physical product, which goes by the name of the discussion guide.

The research cycle: setup

The research cycle: setup

An Artifact of Many Names

Discussion guides go by many names: script, session plan, topic guide, task guide. They’re used interchangeably, and all mean pretty much the same thing, so ...

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