CHAPTER THREE

MEETINGS

Rituals for Gatherings That Matter

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I’m willing to wager that you attended at least one work-related meeting in the last 48 hours. Were you engaged the whole time? Did you notice your colleagues scrolling through their phones, answering emails, browsing Facebook, doing anything but contributing to and focusing on the discussion? Were you doing any of those things? Cut to March of 2020, when—overnight—employees everywhere were in Zoom meetings all day, adding yet another challenge to meeting well.

Rituals can help make all of our gatherings matter whether they’re in person, remote, or somewhere in between.

Before the COVID ...

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