January 2021
Intermediate to advanced
224 pages
5h 35m
English
book
Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic
by Erica Keswin
Content preview from Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic
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CHAPTER EIGHT
“FIRST SIP”
Why Starbucks Is a Rituals Rockstar
In the introduction to Bring Your Human to Work, I shared the story of meeting Ashley Peterson, the inimitable Starbucks barista who inspired my first book. I had gotten to know Ashley as part of my own personal daily ritual, which entails a visit to my Upper West Side Starbucks where Ashley always had my grande, extra-hot soy latte ready and waiting. Over the years, Ashley also grew to know my family, and all of our favorites. One day, Ashley sprinted out of the store to give my daughter Caroline a gingerbread cake she thought Caroline might like. Ashley’s out-of-the-box gesture ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.