CHAPTER NINE

TIDYING UP

Rituals at the End of the Roadmap

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In 2018, I published my first book on how to make the workplace more human by honoring relationships. Then, I traveled around the world talking to companies about how they could bring their human to work—through, for instance, values, meetings, disconnecting to reconnect, and professional development. I started to see something really interesting: sometimes the smallest actions led to the biggest wins. Again and again, I saw that the companies or teams that seemed most engaged and productive came together in a variety of micro-ways: they engaged in traditions, parties, awards, retreats, ...

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